2 of 2 Remote/Hybrid Remedy ITSM Jobs in Corsham

Business Analyst - Testing/ITSM Location: Corsham (hybrid) - 2 days per week/monthly Contract: Contract opportunity Security Clearance: Active SC clearance required Rate: Up to £500 per day The Opportunity A leading management and technology consultancy is seeking an experienced Business Analyst to support a client engagement within … technical testing environment. The successful candidate will have experience working alongside testing teams and a good understanding of IT Service Management (ITSM) platforms, ideally Remedy or similar software. You will work with business stakeholders, technical specialists and test teams to ensure requirements are clearly defined, systems ...

action tracking for governance forums. - Align enterprise SACM processes with OpNET requirements using BMC Remedy. - Maintain CI relationships across live services and associated ITSM processes. Service Asset & Configuration Manager Skills and Experience - Strong Service Asset and Configuration Management (SACM) experience. - Proven experience implementing and improving SACM processes, procedures … administration experience. - Experience managing Configuration Items, CI relationships and configuration baselines. - Strong knowledge of BMC Remedy and its use within SACM and ITSM processes. - Experience supporting Change, Release and Incident Management through CMDB integration. - Experience conducting configuration baseline comparisons and change validation. - Strong configuration data quality, assurance ...