Service Designer - SC Cleared
- Hiring Organisation
- Experis
- Location
- Corsham, Wiltshire, South West, United Kingdom
- Employment Type
- Contract, Work From Home
- Contract Rate
- £550 - £600 per day
Senior Service Designer - Senior Service Designer (Human-Centred Design) We are currently looking for an experienced Senior Service Designer to support a major Public Sector ITSM transformation programme centred around BMC Helix . Working alongside Senior ITSM Consultants and client stakeholders, you'll lead discovery activities, understand … user needs and redesign key IT service management processes using Human-Centred Design principles. You'll conduct user research, facilitate workshops and create service design artefacts including user personas, journey maps, service blueprints and future operating models. You'll also identify opportunities to improve services through ...