and mail security best practices. Experience with enterprise-grade monitoring solutions and log analytics tools. Advantageous Previous experience managing data center operations, migrations, or hybrid cloud integrations. Exposure to Microsoft365 or Exchange Online environments. Familiarity with tools like Mimecast, Veeam, Rubrik, or similar technologies. Holds relevant industry certifications such as VCP, MSCA, AZ-104, or similar. More ❯
environment and supplier management against SLAs, monitoring performance against service level agreements, participating in effective working relationships to deliver continuous improvement. Experience managing suppliers and contracts. Proven expertise in Microsoft365 administration including Intune, Defender and Security compliance. Strong understanding of LAN/WAN troubleshooting, VoIP, and MDM/mobile setup. Full job description and details on More ❯
Championing IT security, compliance, and continuous improvement Essential Criteria: Experience in a similar IT service delivery role with management experience ITIL Foundation certification (or above) Strong technical background in Microsoft365, Active Directory, and Windows Server Experience managing outsourced IT providers and holding them to account via SLAs/KPIs Proven ability to lead teams, influence stakeholders More ❯
Championing IT security, compliance, and continuous improvement Essential Criteria: Experience in a similar IT service delivery role with management experience ITIL Foundation certification (or above) Strong technical background in Microsoft365, Active Directory, and Windows Server Experience managing outsourced IT providers and holding them to account via SLAs/KPIs Proven ability to lead teams, influence stakeholders More ❯
in the industry and truly rewarding work. Requirements Strong experience across IT Infrastructure from first to 3rd line support Excellent knowledge across IT support - including laptops/desktops/O365/Windows, printers etc Solid understanding and knowledge of networks, cyber security, governance and compliance Strong managerial experience - managing an IT Support team Experience of supplier and contract management Experience More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
technical input, and a genuine opportunity to shape the future of IT operations. Why Apply? Lead IT Service Desk and supplier delivery operations Stay hands-on with tech: Office365, Active Directory, patching Manage the shift to Infrastructure as a Service (IaaS) Drive ICT security culture aligned to ISO 27001 Mentor a small, high-performing internal support team … Bring: Experience as an IT Manager, Service Delivery Lead, or Infrastructure Manager A track record of supplier/vendor management and SLA/KPI oversight Broad infrastructure knowledge (Office365, AD, patching, hybrid environments) Security awareness and ISO-aligned best practice implementation IT Manager Belfast | Service Delivery Manager NI | Infrastructure Manager Jobs Belfast | ICT Roles Northern Ireland | Hybrid More ❯