8 of 8 Remote/Hybrid Onboarding Jobs in County Antrim

ITSM tools such as ServiceNow. Analytical Skills: Competence in analysing incident trends and contributing to root-cause analysis. Additional Responsibilities: Training & Development: Assist in onboarding and training new team members. Customer Experience: Champion a customer-first approach, ensuring high satisfaction levels. Continuous Improvement: Drive initiatives to enhance service desk performance ...

Regular salary reviews Performance-related bonuses Professional development and training opportunities Role Overview The Customer Success Associate will take responsibility for managing existing accounts, onboarding new clients, and supporting long-term customer relationships. The role provides the opportunity to grow accounts, identify new business opportunities, and contribute directly to overall ...

technologies including: Virtualisation (Hyper-V, VMware) Backup solutions (Veeam, Azure, Cove) Network security (SonicWall, Fortinet) Enterprise hardware and switching technologies 6-month in-office onboarding period Hybrid working (2 days remote per week after probation) Supportive team environment with clear progression opportunities Interview Process Informal Teams chat In-person interview ...

using the Go programming language. Your new company has a multi-billion dollar revenue stream and no weak links as they've already started onboarding some of Northern Irelands most proflific technologists What's In It For You? Market leading salaries Generous holidays and fully remote working available (NI Wide ...

tickets within SLA targets Providing updates to clients via email, phone, Teams and ticketing systems Escalating more complex issues to internal technical teams Supporting onboarding, client training sessions and webinars Maintaining FAQs, troubleshooting guides and knowledge base content Identifying recurring issues and suggesting service improvements Experience: Experience using ticketing/ ...

documents and platforms Work efficiently to meet strict deadlines, including preparing client updates and alerts Provide client support by resolving queries and assisting with onboarding processes Identify and categorise key financial terminology to improve reporting precision Skills & Experience Required Degree in Finance, Accounting, Economics, Business, Mathematics, or a similar field ...

Business Development Manager Affinity Partnerships (BDM-26) The Role Working within the Affinity Partnerships Business Development team, the BDM will report to the Head of Affinity Partnerships. You will be responsible for identifying, developing and ...

Success function globally. We are seeking a Digital Customer Success - Tool Implementation specialist to support the delivery and optimisation of digital customer engagement and onboarding initiatives. This role will focus on improving how customers interact with the platform through enhanced in-app experiences, data insights, and digital engagement strategies. … Responsibilities Implement and optimise digital customer engagement tools to support onboarding and product adoption Design and improve in-app customer journeys and digital experiences Analyse customer behaviour and usage data to identify opportunities to improve engagement Work closely with Product, UX, and Customer Success teams to deliver a seamless customer ...