Service Desk Team Manager
- Hiring Organisation
- Capita Shared Services Limited
- Location
- Newtownabbey, County Antrim, Northern Ireland, United Kingdom
- Employment Type
- Permanent, Work From Home
stakeholders to ensure Service Centre effectiveness. Ensure all employees are adequately trained to meet service objectives. What we're looking for Prior IT team management experience Great excel skills and ability to pull out meaningful data from numerous locations to create quality reports and presentations. ITIL Qualified Preferred Demonstrate … work in in a complex, highly outsourced environment with complex infrastructure Experienced in dealing with Senior Leaders and Customer Stakeholders People Management/leadership Experience and team working Strong planning, organisational and prioritisation skills Experience in management of operational and technical staff, including recruitment, development, training ...