a sales mindset? Do you have experience within a SaaS environment or SaaS Products? Great! Then we have a role for you. You could join the world's leading
retail network, connecting trading partners around the globe to optimize supply chain operations for all
retail partners. They support data-driven partnerships with innovative cloud technology, customer obsessed service and accessible … experts so their customers can focus on what they do best. More than 120,000 companies in
retail, grocery, distribution, supply, and logistics have chosen our client as their
retail network. You will join our Customer Success Team in a critical, post sales role. You are responsible for ensuring an outstanding customer experience throughout the entire lifecycle by aligning with … to ensure successful, long term partnerships. Create tailored account plans outlining critical success factors, performance metrics, targets, and recommendations to address customers' strategic goals and business challenges within the
retail and supply chain space. Efficiently and effectively deliver specialised advisory and recovery services (e.g., revenue recovery support), ensuring high customer satisfaction, retention and long term value realisation. Monitor overall account
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