home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Service Delivery Manager Location: Based in Belfast Our Opportunity We currently have an opportunity based out of our Belfast site for a Service Delivery Manager (SDM). Service Delivery Managers are responsible for co-coordinating the delivery of services into key customers. These services range from providing Software and Hardware upgrades to Customers, providing Spares and Repairs, to the provision of a capability. The SDM plays a vital role in developing the business as a long-term progressive service provider, building … customer relationships, acting as the bridge between the Customer and our operational delivery teams. The key responsibility of the SDM is governance across all areas of their services including service management, incident and change management, continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery. More ❯
Summary Job Reference: VR170725 Job Title: IT Service Delivery Manager Salary: 60-65k pa Location: Belfast, hybrid Client : Public sector organisation Contract : Permanent, full-time (37.5 hours pw, typically Mon-Fri/9-5) Overview VANRATH now stands as the first-tier supplier to a range of Top 100 Northern Ireland organisations, SMEs, Public Sector organisations … Health and Social Care Trusts and NFP Organisations. One of our public sector clients is looking for an IT Service Delivery Managerto assist the Head of ICT in looking after the ICT Team that consists of IT Support, Software Engineers and Web Developers. It's a small organisation and a small team, so you'll also need to get … hands on with the service desk. The organisation is looking to outsource most of their Infrastructure, so you'll play a key role in mapping this out, and managing suppliers, SLAs, contract management, and vendor negotiation. This is a fantastic organisation to work for, great offices and a very friendly team, with plenty of public sector benefits including excellent More ❯
the UK's economy and society. With nearly 300 innovators across the UK, we tackle significant challenges through collaborative, practical innovation. The Role We are looking for a Senior Service Transformation Manager to join our Innovation Practice Team on a Fixed Term Contract until March 2026. As a Senior Service Transformation Manager, you will … adoption of advanced digital technologies in the Energy Sector. You will lead and enable the end-to-end delivery of digital transformation projects, collaborating closely with subject matter experts, Service Designers, Programme Directors, and multidisciplinary teams across organisations to ensure that user needs, business objectives, and technical opportunities are seamlessly integrated and manage change effectively. You will work primarily … unlocking actionable case studies for growth and impact, acting as a trusted advisor and champion for design excellence. What You'll Do Lead the continuous improvement of design and service transformation processes and practices to maximise efficiency, quality, and value for users and clients. Oversee the end-to-end management of service transformation projects, from scoping and planning More ❯
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
