Summary Job Reference: JPR020525 Job Title: IT SupportEngineer Salary: 30-40k pa Location: Belfast, hybrid (3 days per week onsite) Contract : Temporary, full-time (37.5 hours pw, typically Mon-Fri/8-9 hour shifts between 12noon and 11pm) Overview Our client within the private sector is looking for an IT SupportEngineer to … provide technical support to their end users, all focused on their products and services. This is a large multi-national and your day-to-day would involve network and systems support via telephone (helpdesk), emails, ticket systems etc. Due to their end user demand, hours of work will fall between 12noon and 11pm. This is a large organisation … with plenty of progression opportunities, so they are looking to hire for the long term with desire to secure a permanent position. Requirements IT Degree or similar Strong technical support/helpdesk experience Network/NOC experience would be good to have Systems admin/engineering experience would be good to have Strong customer service skills, positive morale, team More ❯
Technical SupportEngineer - Apprentice Location: Remote in Location (Belfast) Department: Customer Success Reports to: Support Manager About the Role As a Technical SupportEngineer - Apprentice , you'll be stepping into a unique opportunity to learn the ins and outs of cybersecurity support from the ground up, while attending the local college to achieve a … product teams to learn how our tools work under the hood - and how to fix things when they don't. We're not just looking for someone to answer support tickets. We want someone who takes initiative, asks questions, and gets excited about making the customer experience smoother and more efficient. If you're the kind of person who … attitude beats experience - so if you're curious, communicative, and motivated to learn the world of cybersecurity, let's talk. What You'll Do Assist customers by responding to support tickets using tools like Jira Service Desk - and jump on Zoom calls when needed to troubleshoot live issues. Learn how our platform works, including data flows, APIs, and vulnerability More ❯
Now Hiring: IT Support Analyst Location: Magherafelt (Hybrid) Full-Time Permanent Our client, a well-established and highly regarded organisation, is currently seeking an enthusiastic and proactive IT Support Analyst to join their IT team in Magherafelt. This is a fantastic opportunity for someone looking to build a well-rounded technical career in a supportive, professional environment - with … administration, cybersecurity frameworks, and enterprise-level infrastructure projects. The successful candidate will play a hands-on role in supporting IT services across the organisation, delivering day-to-day technical support to approximately 200 users across multiple UK locations, as well as contributing to broader IT projects and strategic initiatives. Why Apply? Join a respected organisation with a strong commitment … experience with Microsoft 365 tools including Defender, Intune, Exchange, Purview, and Entra Learn directly from experienced Microsoft-certified engineers What You'll Be Doing Provide 1st and 2nd line support via Helpdesk/Service Desk Set up and maintain hardware, devices, printers, and workstations Support remote and on-site users across various UK sites Contribute to business and More ❯
