Help Desk Support Technician (Smart Bar)
- Hiring Organisation
- Adecco
- Location
- Coventry, UK
- Employment Type
- Full-time
face to face so getting to the heart of a customers' problems and resolving within SLA's & OLA's Knowledge of Incident & Problem Management and Request Fulfilment Experience of project work, replacing and imaging high volumes of devices Working in a technical team where you've been troubleshooting … ideally Cisco VPN, RDP, Azure, MFA) Microsoft Intune and Outlook Apps for Android and iOS Hardware support (BIOS, drivers, imaging machines, replacing hardware, etc) Asset management systems, keeping records accurate and up to date ITSM systems containing workflows and processes ...