IT Service Manager
- Hiring Organisation
- Gold Group
- Location
- Coventry, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum + Benefits
performance, governance, and continual improvement of our IT services. This is a pivotal leadership role responsible for ensuring the delivery of high-quality, business-critical IT services while managing and developing the Service Desk function as the single point of contact for incidents and service requests. Working closely with … senior business and technology stakeholders, you will translate business priorities into measurable service outcomes, drive service excellence, and ensure services remain secure, resilient, compliant, and cost-effective. You'll play a key role in shaping the future of IT service delivery through automation, AI adoption, continual improvement ...