2 of 2 Remote/Hybrid Coaching Jobs in Coventry

issues and helping reduce recurring problems Creating and improving knowledge base articles and troubleshooting guides Supporting system rollouts, upgrades and changes across the business Coaching and supporting Support Desk Analysts with technical queries and best practice Ensuring all tickets are well documented with clear resolution details What we’re looking ...

Doing Leading day-to-day infrastructure and platform operations (Azure, M365) Managing and developing a team of 3 engineers - bringing structure, coaching, and accountability Owning operational security (patching, vulnerabilities, access controls, audits) Driving improvements in monitoring, backup, and disaster recovery Working closely with suppliers Supporting cloud journey decisions with technical ...