4 of 4 Remote Customer Service Jobs in Coventry

to oversee the daily functions of a Data Integration Services Team. Primary Duties: To design and deliver a robust, performant, and auditable Data Integration Service Implement a data integration service based on approved department technologies. Specify governance and best practice methodologies. Provide leadership to, and management of the … Data Integration Service Team. Manage the development and training of staff in the team, ensuring that their skills remain current and develop as the needs of the role change. Provide technical leadership to the team, coaching members when needed. Ensure that the team works in accordance with the departments … ITIL processes including change, incident, service request and problem management. Monitor and manage the performance of the Data Integration Service, identifying suitable KPIs and opportunities for improvement. Act as the contact point for Product and Delivery Managers who are customers of the Data Integration Service. Act as the More ❯

to oversee the daily functions of a Data Integration Services Team. Primary Duties: To design and deliver a robust, performant, and auditable Data Integration Service Implement a data integration service based on approved department technologies. Specify governance and best practice methodologies. Provide leadership to, and management of the … Data Integration Service Team. Manage the development and training of staff in the team, ensuring that their skills remain current and develop as the needs of the role change. Provide technical leadership to the team, coaching members when needed. Ensure that the team works in accordance with the departments … ITIL processes including change, incident, service request and problem management. Monitor and manage the performance of the Data Integration Service, identifying suitable KPIs and opportunities for improvement. Act as the contact point for Product and Delivery Managers who are customers of the Data Integration Service. Act as the More ❯

to oversee the daily functions of a Data Integration Services Team. Primary Duties: To design and deliver a robust, performant, and auditable Data Integration Service Implement a data integration service based on approved department technologies. Specify governance and best practice methodologies. Provide leadership to, and management of the … Data Integration Service Team. Manage the development and training of staff in the team, ensuring that their skills remain current and develop as the needs of the role change. Provide technical leadership to the team, coaching members when needed. Ensure that the team works in accordance with the departments … ITIL processes including change, incident, service request and problem management. Monitor and manage the performance of the Data Integration Service, identifying suitable KPIs and opportunities for improvement. Act as the contact point for Product and Delivery Managers who are customers of the Data Integration Service. Act as the More ❯

proven track record of troubleshooting and resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Key Responsibilities: Customer Support: Handle escalated calls from customers across the UK and provide excellent customer service at all times. Remote Diagnostics: Perform detailed fault … diagnostics by remotely accessing customer environments. On-Site Support: Travel to customer sites as required for planned meetings or project work. Maintenance and Preparation: Conduct daily checks on backups, carry out preventative maintenance on customer environments, and prepare/build customer equipment as needed. Project Work … tasks under pressure. Salary & Benefits: Salary based on experience and location. Benefits include: Company Shares Scheme, Pension, Medical Insurance, Financial Planning Support, Death in Service, Medicash Healthcare Cash Plan, Sick Pay, Hybrid Working, Training, Memberships, Health checks, Wellbeing support, Employee Assistance Program, Flu jabs, Eyecare, Paid holidays. Work Environment More ❯