IT Support Engineer
Crawley, West Sussex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Paradigm Employment Services
mobile devices/smartphones Assist with network troubleshooting, including Wi-Fi, LAN, and VPN connectivity issues. Assist with user issues in cloud-based systems and environments such as Azure or internal applications. Efficiently respond to Helpdesk Support requests through phone, text, tickets, and chat, ensuring prompt assistance. Troubleshoot and resolve support tickets within agreed SLA timelines, maintaining high … service standards. Provide both remote and on-site support as required. Main requirements for the successful IT Support Engineer : Higher Diploma/Certification (Office365, Azure, A+, Network+, Security+) is desirable, but not necessary if you know your stuff! Min 2 years plus experience within the I.T support industry. Great customer service skills and ability to build More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted: