2 of 2 Remote Customer Experience Jobs in Crawley

going wrong using analytics, and work with the client team and colleagues to fix it. Making Journeys Better: Find the causes of friction in customer journeys and turn them into smooth, intuitive, conversion-boosting experiences. Collaborating Across Teams: Work hand-in-hand with our UX/UI designers and … your analysis skills to identify trends in user behaviour, turning trends into commercial opportunities for our clients. Thinking Beyond the Website: Consider the entire customer experience - online & in store - and help to make sure every touchpoint delivers on the brand promise. Share best practice: Educate clients and colleagues … relentless about finding ways to improve conversion and drive incremental revenue. Analytical Excellence: You're highly numerate with an analytical mindset and possess strong experience of A/B testing platforms and tools such as Google Analytics/GA4, Hot jar, or Content Square to analyse data and make More ❯

with the Senior Manager of Software Engineering - AI todevelop, test, and deploy scalable, secure, and observable AI solutions,directly contributing to the company's CX vision. In addition to hands-ondevelopment, you will provide leadership to other software engineers throughcode reviews, setting coding standards, and guiding solution architecture. Yourexpertise in … fostering a culture of knowledge sharing and continuous improvement. •Collaborate with cross-functional teams to ensure seamless integration of AI into digital products, enhancing customer experiences. •Design and guide solutions architecture for AI-driven applications, ensuring scalability, security, and performance. •Work closely with the Senior Manager Software Engineering - AI … AI projects, working across multiple tasks while ensuring high standards of delivery. •Be proactive in identifying new opportunities to leverage AI for business and customer value About you The skills and experience we are looking for you to bring are: •Proven experience in in software development, with More ❯