6 of 6 Remote Customer Experience Jobs in Crawley

Keynes, UK - Leeds, UK - Newcastle, UK - Remote Your Business Sector: AECO - Architects, Engineers, Construction & Owners Trimble is seeking an experienced Sales Manager, ideally with experience in the Construction Tech space, who will take ownership of our Go to Market strategy for our Specialist Sub-Contractor business. In this market … cross-selling and upselling opportunities across our AECO product portfolio. Through your leadership and strategic sales development, you will deliver targeted business outcomes, great customer experience, and growth in revenue, consumption and usage for Trimble. To be successful in this role, you will be an experienced Sales Manager ...

identify risks, and implement corrective actions. Develop efficient systems and processes for analysing cross-functional business data. Create and maintain performance-related MI and customer dashboards that are timely, accurate, and easy to interpret. Provide detailed analysis to identify trends, risks, and opportunities. Deliver training to managers on interpreting … using performance data. Develop forecasting models and capacity planning methodologies, ensuring resource levels meet business demands. Design inbound call routing configurations to optimise customer experience and reduce costs. Build strong relationships with internal and external stakeholders to drive operational excellence. Champion continuous improvement and quality assurance initiatives across ...

your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely with … business, fostering understanding and alignment Accountability for for the delivery and product quality in your team What You Bring To The Role Proven experience in building and scaling voice-based products, with a strong understanding of technologies such as speech-to-text, text-to-speech, and speech-to-speech ...

market of our suite of software solutions Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve Provide primary operational support and engineering for multiple large distributed software applications How will you make an impact? Gather … uplifts Balance feature development speed and reliability with well-defined service level objectives Have you got what it takes? 3-6 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability. Proficiency in at least one programming language (e.g., Python, Go, Java ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking technologies. … smoothly, resolving incidents efficiently, and ensuring they get the best out of their IT investments. Your work will cover: On-site support visits to customer locations across the region Escalated troubleshooting for desktops, servers, networking, and cloud solutions Hardware/software installations, upgrades, and fixes Assisting with customer ...