3 of 3 Remote/Hybrid Microsoft Jobs in Crawley

technical issues experienced by our clients, including the following technologies: Windows Server 2008 R2, 2012, 2016,2019 Windows 10 & 11 VMware, Hyper‐V Azure Microsoft 365 Network troubleshooting Using our PSA platform to log and respond to support tickets Identifying automation opportunities and proactive tasks resulting in exceptional levels ...

outward-facing role Maintain knowledge on industry trends and resolve design issues Exceptional written, verbal and presentation skills Experience with MS Project, Microsoft Excel, Word, PowerPoint and project management tools Degree in Electrical Engineering, or equivalent technical qualifications ...

customer base. Act as the senior escalation point for complex technical issues, taking ownership of incidents through to resolution. Provide 3rd line support across Microsoft 365, Azure, Windows Server, Active Directory and Microsoft Intune. Maintain and troubleshoot IT infrastructure, including Hyper-V, networking, firewalls, VPNs, backup and disaster … service delivery. Proven experience in a 2rd Line IT Support or Senior Infrastructure Engineer role, ideally within an MSP environment. Strong technical knowledge of Microsoft 365, Exchange Online, Entra ID, Azure, Windows Server and Active Directory. Hands-on experience with Microsoft Intune, Defender, Hyper-V, backup solutions ...