3 of 3 Remote TCP/IP Jobs in Crawley

tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect / escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors, docking stations … headsets, keyboards). Manage user accounts (email, systems) and maintain security. Complete daily checks and report / resolve issues. Ensure functional and maintained meeting rooms. Maintain manual backup files. Periodically review processes with the IT Manager. Adhere to policies and procedures. ESSENTIAL IP / law firm experience Windows 10: 1 year Office 365 – 1 year (inc Teams) Microsoft Edge Understanding networking TCP / IP / DNS / AD Exchange 365 Experience in IT helpdesk procedures and processes Understanding of Anti-virus / More ❯

and Layer 4 protocols, Wireless protocols and a solid background in designing, implementing, and maintaining network infrastructure. A CCNA certification (or similar / higher) obtained within the last 5 years is required, and an understanding of SD-WAN and SASE is highly desirable. This is a remote role … UK driving license is required. Working Hours & On-Call: This role involves static working hours of 2:00 PM – 10:00 PM (GMT / BST) Monday to Friday Additionally, the successful candidate will be part of an on-call rota (1 week in every 5 weeks) to provide … experience in a network engineering role. In-depth knowledge and experience with Layer 2, Layer 3, and Layer 4 networking protocols (e.g., Ethernet, IP, TCP / IP, BGP). Wireless protocols (e.g., WPA3, Wi-Fi 6E / 7) Current CCNA More ❯

VPNs, policies, and UTM features. Monitor network performance and ensure system availability and reliability. Participate in on-call support rota to provide 24 / 7 coverage for critical issues. Collaborate with internal teams and external vendors to resolve complex issues. Document network configurations, changes, and procedures. Essential Skills … Experience Proven experience with Fortigate Firewalls (FortiManager / FortiAnalyzer a plus). Strong understanding of networking protocols (TCP / IP, BGP, OSPF, VLANs, etc.). Experience with enterprise switching and routing (Cisco, HP, or similar). VMware / Hyper-V … Familiarity with network monitoring tools (e.g., PRTG, SolarWinds, Zabbix). Modern Workplace environments Windows 10 / 11 Windows Server 2016 onwards Experience with cloud networking (Azure, AWS, or GCP) is advantageous. ITIL Excellent troubleshooting and analytical skills. Strong documentation and communication abilities. Desirable Certifications Fortinet NSE 4 or More ❯