Functional Developer (Dynamics 365)
- Location
- Brampton, Cumbria, United Kingdom
Teams Phone, Direct Routing, Azure Communication Services (ACS) and SIP-based voice solutions . Use Dataverse, Power Automate and Power BI to support data management, automation and reporting requirements . Support solution deployments, testing, release management and promotion between development, test and production environments . Troubleshoot issues across … business stakeholders to resolve them . Maintain clear documentation covering configurations, processes and support requirements . Ensure solutions align with security, governance and data protection requirements Skills and experience . Experience configuring and supporting Dynamics 365 Customer Service and Contact Centre . Ability to interpret business requirements ...