3 of 3 Remote/Hybrid JIRA Jobs in Cumbria

active actions to ensure SLAs and KPIs are achieved. Regular documented and communicated updates with clear status, descriptions and actions in Service Now and Jira applications plus others. Incidents and Change form part of daily activities and need to be carefully and accurately worked on towards a successful quality ...

root-cause Familiarity with IT service management processes such as Incident, Problem, and Change Management Experience using ticketing/service management tools (e.g. ServiceNow, Jira) Strong communication and stakeholder management skills Ability to work independently while collaborating across technical and business teams Desirable Skills Experience within Aerospace & Defence ...

site managed services team in the United Kingdom. You will be responsible for onboarding, ensuring SLAs, incident and change management in Service Now and Jira, and maintaining secure, high-availability networks across sites. The role requires 2-3 years’ experience, an active UK driving license, and willingness to undergo ...