ICT Customer Services Manager
Darlington, United Kingdom
County Durham & Darlington NHS Foundation Trust
billing and monitoring services across the Trust. Ensure the Trust meets the obligations of its Service Level Agreements for the provision of IT services with 3rd Party and other NHS organisations. Ensure effective and efficient customer service. Participate in Trust wide IT on-call and Servicedesk cover rotas as necessary. About us If you are being interviewed you must accept … to determine whether you can apply. From April 9th 2025 - Healthcare assistants - You must have been employed for a minimum of two years of as a HCA within the NHS for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months). Job description Job responsibilities … of ICT procedures and policies. Manage an inventory of ICT hardware and software. Ensure the Trust is able to meet its Service Level Agreements with 3rd party and other NHS organisations. Assist in the implementation of audit requirements. Manage the provision of IT user accounts. Monitor and report on performance and targets of the customer services team. Ensure the correct More ❯
Employment Type: Permanent
Salary: £38682.00 - £46580.00 a year
Posted: