Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN) Experience using remote support tools (e.g., TeamViewer, RDP) Understanding of ticketing systems and service desk operations ITIL Foundation certification (preferred) Essential skills Excellent troubleshooting and diagnostic skills Strong verbal and written communication skills Customer-focused attitude with a sense of urgency Ability to prioritize, multitask, and meet deadlines … proactive mindset Willingness to learn and adapt to new technologies Desired skills Experience with MacOS or Linux Knowledge of cloud services (AWS) Scripting knowledge (PowerShell, Bash) Certifications (CompTIAA+/Network+, Microsoft MCP/MCSA, etc.) Experience IT support experience, including at least 1 year at Level 2 Benefits Collaborative working environment - we stand shoulder to shoulder with More ❯
what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIAA+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIAA+ is the … most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£18-£25K) We work with you … Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIAA+, CompTIA Network+, CompTIA Security+, Ethical Hacker More ❯
what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIAA+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIAA+ is the … most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure More ❯
these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIAA+ exams to give you the official certifications which will be recognised worldwide. The CompTIAA+ is the most commonly asked for certificate in entry level IT roles. More ❯
