and end-user devices (Windows, Mac, mobile) Act as an escalation point for Level 1 support; manage tickets via ITSM tools (e.g., ServiceNow) Provide support for Office 365, ActiveDirectory, VPNs, printing, and security tools Perform user account administration (AD, Exchange, M365), device imaging, and system configuration Collaborate with infrastructure, network, and security teams for issue … policies, procedures, and security best practices Participate in projects such as upgrades, rollouts, and office setups Qualifications Strong experience with Microsoft technologies (Windows 10/11, Office 365, ActiveDirectory) Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN) Experience using remote support tools (e.g., TeamViewer, RDP) Understanding of ticketing systems and service desk operations More ❯
efficient, repeatable solutions across client environments. Deep understanding of core infrastructure technologies,youll bring hands-on expertise in Windows Server environments, DNS, DHCP, Group Policy Objects (GPO), and Active Directory. Your knowledge will enable you to design and implement robust, secure, and scalable infrastructure solutions that form the backbone of our clients IT operations. Excellent communication and documentation More ❯
tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, ActiveDirectory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer More ❯
East Midlands Airport, Castle Donington, Derby, Derbyshire, England, United Kingdom Hybrid / WFH Options
Lorien
to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows 10, Microsoft applications, ActiveDirectory & Exchange * skills need but not essential as training is provided What we will offer in return: Day rate £132.33 Opportunity to move to a Permanent role More ❯
SSH, Telnet and Putty to aid configuration of various equipment Ability to perform Bios/Firmware updates for various equipment and manufacturers Have a good working knowledge of ActiveDirectory Have a good working knowledge of operating systems such as Linux, Microsoft Windows 7, 8, 10 to aid in configuration and troubleshooting Have a good working More ❯
organisational skills and the ability to juggle tasks under pressure. Experience with Microsoft Office and general IT fluency. Familiarity with ITIL practices. Knowledge of Microsoft Azure, SQL, or ActiveDirectory is desirable. What's in it for you? Investment in your future career with a variety of learning and development opportunities. No dress code - embrace the More ❯
Implementation of IT equipment Ability to keep IT Tickets updated. Requirements: Windows Operating Systems Microsoft Products (Microsoft Office 365 products) Network/PC Software Diagnostics Hyper V and Active Directory. Full UK Driving License The Package: If successful our client is offering a salary between £30,000 - £32,000 per annum, favourable holiday allowance, a full training programme More ❯
Engineers + 3rd party IT suppliers. Using IT Helpdesk logging systems + remote support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, ActiveDirectory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £30k (DOE) + More ❯
Full UK Driving Licence and own vehicle preferred. Any experience of leading/managing a small IT Support team would be an advantage. Technical Environment: Office 365, Windows, ActiveDirectory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £30k (DOE) + More ❯