IT Helpdesk Manager
Derby, Derbyshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
AFI group of companies
nurturing talent and rewarding hard work. If you are looking for a fast-paced and rewarding career, we'd love to hear from you. We are currently seeking an IT Helpdesk Manager to join our dedicated team. Based from our support centre office in Castle Donington, Derbyshire, you will be responsible for 2 members of staff and would … staff and 600 devices over 20 locations. This is an excellent opportunity to play a key role in supporting our business technology and ensuring a high standard of IT service across the company. Job Opportunity As IT Helpdesk Manager, you will be responsible for leading the IT Helpdesk team and ensuring the smooth running of day … to-day IT support operations across AFI Group. This hands-on role will involve managing and mentoring the helpdesk team, overseeing incident resolution, and ensuring high levels of customer service are delivered to all colleagues. Lead and manage the IT Helpdesk, maintaining swift resolutions and exceptional service Manage and control laptops, tablets and mobile phones Procurement of IT More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
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