3 of 3 IT Support Jobs in Derby

Senior IT Support Engineer Derby Permanent £35,000 - £40,000 (DOE) Senior IT Support Engineer needed with strong Windows Server, Networks and IT Infrastructure skills. A chance to join an established IT Managed Services business based in Derby. Working from the Derby office … participate in the team 'on-call' shift rota. Typically one Saturday per month (paid at time and a half): Supporting a range of customer IT Infrastructure including: Windows Server, Networking, Switches, Routers, Desktops, Storage, Telephony, Applications, O365, SaaS/PaaS/laaS, Printers, Linux, Cloud (AWS/Azure). … Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. Mentoring/coaching More ❯

Role: 2nd Line Support Engineer Location: Derby Salary: £30,000 Are you a tech-savvy problem solver with a passion for helping businesses thrive? Join our clients Managed Service Provider (MSP) as an IT Support Engineer and be part of a dynamic team that delivers top-tier … IT solutions to a diverse range of clients. What You'll Do: Provide remote and onsite IT support to clients Troubleshoot and resolve hardware, software, and network issues Manage and maintain IT infrastructure, including servers and cloud services Deploy and configure new hardware and software solutions … senior engineers on complex technical projects Deliver excellent customer service and ensure timely resolution of issues What We're Looking For: Proven experience in IT support or helpdesk roles (preferably in an MSP environment) Strong knowledge of Windows, macOS, and common business applications Familiarity with Microsoft 365, Active More ❯

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and … more successful businesses by providing their customers with the best solutions and customer experience possible. Platform Support is responsible for the timely resolution of all manner of issues affecting the business from partner setup/liaison, configuration, data integrity, performance, stability, reliability, and security of our customer facing platforms … candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. As well as providing general platform support, you will help support the other areas of Platform running and maintaining infrastructure for the application to make sure the customer platforms can More ❯