NOC - Team Leader (Network and Security Practice)
- Hiring Organisation
- Node4
- Location
- Derby, Derbyshire, UK
- Employment Type
- Full-time
Accountable for day-to-day NOC performance, team leadership, and continuous improvement across both onshore and offshore NOC teams. Ensures proactive detection, disciplined incident management, and consistent service outcomes aligned with the practice's service strategy. Works closely with Reactive Support, Network Delivery, and Architecture to reduce incident demand … safe execution of pre-approved out-of-hours maintenance changes by the NOC, under strict change governance and with minimal riskKey Tasks & ResponsibilitiesLead and line-manage the NOC team (Senior NOC Engineers and NOC Engineers). Plan and maintain 24*7 shift schedules, ensuring full coverage and resilience. Provide ...