2 of 2 Support Technician Jobs in Derby

IT Support Technician Location Derby - Hybrid after training Salary: Dependent on experience Are you looking to grow your career in IT support? We're seeking a friendly and skilled IT Support Technician/1st Line Support Engineer to join a busy support team, delivering excellent service across Office 365, Windows 10/… solutions to end users. From password resets to connectivity issues, you'll be the first point of contact and a trusted voice for IT support. The role of IT Support Technician will involve: Respond to IT support requests via phone, email, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Intune, Azure, and Windows …/11. Escalate more complex incidents to 2nd Line Support where necessary. Accurately log incidents and resolutions using a ticketing system. Configure and set up new laptops, desktops, and mobile devices. Ensure data protection and IT security best practices are followed. The ideal candidate for the IT Support role will have Skills & Experience: Experience in IT Support More ❯

are on the lookout for another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote IT support to corporate clients and school environments! Role **PLEASE NOTE THIS ROLE REQUIRES A DRIVER** After a period of business growth, Link ICT are again on the lookout for an … join their team in Derby. Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide onsite and remote IT technical support to clients Respond to support tickets in a timely manner, resolving tickets where possible and escalating where necessary Ordering new ICT hardware and logging devices onto asset register … installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway You will receive blended training, which includes weekly live, online training sessions and access More ❯