Second-Line Engineer
- Hiring Organisation
- University Of Derby
- Location
- Derby, Derbyshire, East Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
maintaining and enhancing the Universitys IT services, acting as an escalation point for complex technical issues and ensuring the smooth operation of critical end-user systems. This includes supporting and maintaining student computing labs, staff devices, business applications, edge networking infrastructure, and audio-visual technology across the University estate. … Working within the Service Delivery team, you will help deliver an outstanding technology experience for both staff and students by proactively monitoring system health, resolving incidents, and ensuring compliance with cybersecurity and operational standards. You will be responsible for triaging and managing escalated support requests, collaborating closely with infrastructure ...