Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
Job Advert: Workforce Intelligence Analyst Location: Pride Park, Derby (with occasional travel and flexible work-from-home options) Type: Full-time Salary: Band 6.0 Company: DHU 111 (East Midlands) CIC About Us DHU 111 (East Midlands) CIC is a leading provider of contact centre-based NHS 111 services in England … aim to be the best employer and provider of NHS 111 services in the country. Job Overview We are seeking a talented Workforce Intelligence Analyst to join our team. Reporting to the 111 Systems Development Manager, you will play a pivotal role in driving and supporting optimised workforce and telephony … Knowledge and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in change management. Expertise in collecting, processing, and analysing large datasets. Knowledge of data visualization best practices. Experience with more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
Job Advert: QM and IA Intelligence Analyst Location: Pride Park, Derby (with occasional travel to other sites and flexible work-from-home options) Type: Full-time Salary: Band 6.0 Company: DHU 111 (East Midlands) CIC About Us DHU 111 (East Midlands) CIC is a leading provider of contact centre-based … are looking for passionate and talented individuals to join our growing team. Job Overview We are seeking a highly skilled QM and IA Intelligence Analyst to join our 111 Systems Development team. Reporting to the 111 Systems Development Manager, this role will focus on performance management, business intelligence insights, and … communication skills with a flair for storytelling and the ability to engage stakeholders. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role in a fast-paced environment. Experience with change management. Experience with voice analytics methodologies. Knowledge of data visualization best practices more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
Job Title: Junior QM and IA Intelligence Analyst Location: Pride Park, Derby, with occasional travel to other sites Reports To: 111 Systems Development Manager Who Are We? DHU 111 (East Midlands) CIC is a leading provider of NHS 111 services in England, renowned for delivering high-quality patient care. We … quality patient care and excellent performance. About the Role We are excited to announce a new opportunity for a Junior QM and IA Intelligence Analyst to join our Systems and Intelligence team. This role will play a pivotal part in delivering cultural and transformational change, focusing on performance management, business … intelligence insights, and continuous service improvement. Key Responsibilities As a Junior QM and IA Intelligence Analyst, you will: Provide analytical support to optimise patient care and help in resolving incidents. Support senior stakeholders with quality reporting, auditing, and voice analytics activities. Assist in optimising NICE CXOne Interaction Analytics and Quality more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
Strategic Planning Analyst Location: Pride Park, Derby (with occasional travel and flexible work-from-home options) Type: Full-time Salary: Band 5.0 Company: DHU 111 (East Midlands) CIC About Us DHU 111 (East Midlands) CIC is a leading provider of contact centre-based NHS 111 services in England. Serving a … and provider of NHS 111 services, ensuring consistently high-quality patient care and excellent performance. Job Overview We are seeking a skilled Strategic Planning Analyst to join our team. Reporting to the Strategic Planning Manager, you will manage all elements of the strategic time window (greater than 9 weeks) across … various contact centre environments. This is a senior analyst role responsible for designing and delivering long-term strategic plans, including forecast methodology, recruitment recommendations, and capacity planning model development. The Strategic Planning Analyst is key to the success of our resource planning lifecycle, ensuring operational efficiency and high standards of more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
East Midlands Airport
expansion of the dedicated Commercial resource at East Midlands Airport, this position is a brand new one, reporting to the Commercial Director. The Commercial Analyst will provide support to multiple key senior stakeholders across both Commercial and Finance functions across the airport. This will take the shape of management information more »
Derby, Lockington, Leicestershire, United Kingdom Hybrid / WFH Options
Pertemps Derby
An experienced First Line Service Desk Analyst required for an established business within Derbyshire The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager Duties : Provide first-line technical support Log all support requests and technical issues Diagnose and troubleshoot hardware, software more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
Tactical Planning Analyst Location: Orbis-Derby, Ashgate Manor-Chesterfield, Birchfield House-Oldbury Type: Full-time Salary: Band 5.0 Company: DHU 111 (East Midlands) CIC About Us DHU 111 (East Midlands) CIC is a leading provider of contact centre-based NHS 111 services in England. With 4.5 million calls annually and … provider of NHS 111 services in the country, offering high-quality patient care and excellent performance. Job Overview We are seeking a Tactical Planning Analyst to join our team. Reporting to the Tactical Planning Manager, you will own the short-term planning cycle (8 weeks to 2 days before live more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Astute Recruitment Limited
Job Title: Hybrid Purchase Ledger Analyst Reporting to: Assistant Manager Location: Derby Job Type: Permanent, full time - Hybrid Hours: 8:00am - 4:30pm, Monday to Friday Salary: £25,000 - £28,000 - Dependent on experience Overview: A great opportunity to join a well-established business in Derby as a purchase ledger … analyst has become available. Offering up to £28,000, the successful candidate will posses a keen eye for detail and the ability to make decisions through data analyses within the purchase ledger function. Candidates need to have previous relevant UK experience in a similar role. Duties: Working competency with Excel more »