Business Analyst
- Hiring Organisation
- Iron Mountain
- Location
- Chesterfield, Derbyshire, UK
- Employment Type
- Full-time
active modules and identify in-platform enhancements to improve user experience and ensure adherence to documented processes. What You'll Bring (Skills & Qualifications) The ideal candidate will have: Experience: Proven experience on ServiceNow, Salesforce, or similar building management systems/CRM. Experience in the data center or REIT industry … suite, along with knowledge of the ITIL service management framework. Agile Proficiency: Solid experience with Agile/Scrum methodologies, including project ceremonies and artifacts. Analytical Skills: Exceptional critical thinking and structured problem-solving skills, with a proven ability to perform impact, gap, and cost/benefit analyses. ...