2 of 2 Remote/Hybrid Change Management Jobs in Derbyshire

integrations. Provide expert technical support to developers and operational teams, helping to resolve day-to-day incidents and complex system issues. Collaborate with internal change and project teams, alongside third-party partners, to deliver system improvements and enhance the overall member experience. Work closely with the QA Lead … priorities simultaneously, balancing stakeholder expectations while maintaining high standards of quality and accuracy. Takes a structured and disciplined approach to system development and change management, including requirements gathering, testing, peer reviews and controlled deployments. Has hands-on experience configuring and supporting key areas of the IntelliPen platform, such ...

repeat incidents.Review and assure quality of tickets, configurations, and documentation.Maintain clear communication with stakeholders during escalations and priority incidents.Support adherence to SLA, incident, and change management processes.What will you bring Acts as the senior technical authority within the reactive support function, leading resolution of complex and high‐priority ...