Exeter, Devon, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Windows 10/11, Active Directory Strong communication and organisational skills A self-motivated, can-do attitude with a passion for learning Basic networking knowledge and familiarity with Apple iOS IT Support Technician Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for More ❯
knowledge of call centre technologies Experience of working in a multidisciplinary team Desirable ITIL V3 Foundation Experience of working in a Healthcare IT environment Good knowledge and understanding of Apple mobile phone handsets. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a More ❯
you’ll be handling: First and second-line support across hardware, software, and systems Escalation and collaboration with 2nd/3rd line engineers when needed Diagnosing issues across Microsoft, Apple, and Linux-based devices Handling setups, leavers, account creation, and hardware returns Managing stock levels and keeping server rooms shipshape Supporting project work and occasional visits to nearby offices Performing … upgrades and repairs (think laptops, memory, disks) What we’re looking for: Essentials: 2+ years of commercial IT support experience (1st/2nd line) Solid troubleshooting across Microsoft, Apple & Linux Strong grasp of networking fundamentals (TCP/IP) Great communication and team-first attitude Full, clean UK driving licence Bonus Skills (not deal-breakers): Microsoft 365 or Active Directory admin … experience Exposure to AWS or PowerShell Broader familiarity with Linux and Apple tech stack Why it’s a great move: The company offers a blend of hands-on experience, structured support, and team culture, plus some excellent perks. This isn't just a support role, it's a chance to sharpen your stack, contribute to change, and work alongside genuinely More ❯