Telephony Support Analyst
Torquay, United Kingdom
Torbay and South Devon NHS Foundation Trust
have a good breadth and depth of IT knowledge and will be responsible for the technical configuration and day-to-day support of our diverse telephony solutions, including the Cisco IP Telephony Network, the Alcatel Lucent backup telephone system, and mobile phones. A primary focus of this position will be providing second-line support to end-users for various … hardware and software issues, from fixing telephone handsets to supporting Cisco Jabber and mobile SIM cards. Working within a small and supportive team, you will have the opportunity to take the lead on telephony projects, contribute to the continuous improvement of our services, and mentor junior team members. We are a self-motivated and caring team that is passionate … will be responsible for the technical administration and configuration of the many telephony solutions that support the South Devon Health Community's daily business functions. These systems include the Cisco Call Manager platform, Alcatel Lucent telephony system, Netcall CX and Netcall Converse cloud platforms, Netcall Voice Operator System, and various pager systems. The post holder's responsibilities will involve More ❯
Employment Type: Fixed-Term
Salary: £26530.00 - £29114.00 a year
Posted: