3 of 3 Desktop Support Jobs in Devon

excellent written and verbal communication skills with the ability and know-how to collaborate effectively with domain experts and IT leadership team. The primary role of the IT Admin & Support Analyst II is to provide End User Computing support and delivery of agreed services to internal users. Responsible for incident diagnosis, request management, providing hands-on assistance, handling … project work, case management, and documenting KB solutions. Support Tech Bar and assist with Quarterly Disposal Process. The position may require working extended hours, occasional night and/or weekend work as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide End User Computing support to internal users. • Support and deliver approved applications and services. • Support mobile devices (phones … metrics using the ITSM platform (ServiceNow) for call management and escalation. Responsibilities: • Imaging and deploying new PCs using Windows 11. Expert experience in installing and building machines is required. • Support front-line operation teams in resolving advanced technical issues with guidance and coaching. • Collaborate with Engineering teams to resolve complex desktop problems, communicate technical info, and implement solutions. More ❯

The Desktop Support Technician II will have the primary responsibility to support the Desktop Environment of Nissha Medical Technologies across multiple sites including North America and Europe. In the desktop support technician role, you are expected to provide routine guidance for users of IT systems and components. You will maintain a deep understanding of … and attentive to detail Educational Requirements Associate degree or higher computer related degree and/or A+ or similar certification Requires Three or more years of relevant experience as Desktop Support or related IT Support position. Knowledge, Skills, and Abilities Experience with Office 365 Software, Windows 10 & 11 Operating systems. Troubleshooting skills with wireless and wired networks. More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and … resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate … with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine More ❯