IT Service Desk Analyst
- Hiring Organisation
- Reed Technology
- Location
- Newton Abbot, Devon, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
ITIL-aligned service desk. Microsoft 365 & Exchange Admin: Manage the Office 365 tenant, including Exchange Online (mailboxes, groups, permissions), Teams, and SharePoint. Identity & Security Management: Administer Active Directory (AD) and Azure AD (Entra ID). Server & Cloud Administration: Perform basic Windows Server administration and assist with Azure cloud … asset tracking, and ticket management. Technical Skills: Good working knowledge of Office 365, Exchange Online, Windows 11, Active Directory, and Azure Entra ID. Infrastructure & Security: Practical experience with Windows Server, Azure, and LastPass. Desirable Skills: Service Management: Background in logging and managing incidents using an ITIL framework. macOS ...