Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Cognizant
Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of servicedelivery, financial spend and continuous improvement At this role level, you will: Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. Ensure the necessary business processes are followed. Participate in the governance … of the service, including acting as a point of escalation for the delivery teams. Qwn the budget and allocate funding to areas of the service based on your decisions about priorities. Communicate the benefits and performance of your service. Be responsible for the successful operation and continuous more »
Exeter, Devon, United Kingdom Hybrid / WFH Options
Confidential
Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of servicedelivery, financial spend and continuous... more »
Plymouth, England, United Kingdom Hybrid / WFH Options
Delt Shared Services Ltd
journey! Key Responsibilities: Leadership and Team Management: Lead and manage the Modern Workplace Team, providing direction, coaching, and fostering a culture of continuous improvement. ServiceDelivery: Ensure the Modern Workplace team meets service specifications and delivers high customer satisfaction. Budget Management: Build and manage the annual zero … external stakeholders to manage risks and issues effectively. Technical Guidance: Provide specialist technical guidance in a complex, multi-platform environment. Operational Excellence: Drive continuous service improvement and operational efficiency. Policy Adherence: Follow and develop corporate processes and procedures, ensuring technical documentation is accurate and current. Customer Focus: Build and … experience building positive team culture and relationships with stakeholders. Proficiency in translating technical concepts to non-technical stakeholders. Experience managing IT budgets and building service strategies. Knowledge of ITIL practices and experience in managing SLA and KPI. Experience in end-user computing and modern workforce environments. This is a more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »