4 of 4 Remote/Hybrid Service Delivery Jobs in Devon

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager … commercial management experience. As a Contract Manager you will manage a portfolio of ICT suppliers and contracts, ensuring value for money, quality services and delivery against KPIs, SLAs and contractual commitments. The Contract Manager will build strategic supplier partnerships, resolve issues, manage risk and support business and transformation objectives ...

across multiple technical disciplines. Able to switch between technologies and priorities depending on the situation. Proactive in identifying opportunities to improve systems, processes and service delivery. Comfortable working independently while contributing effectively within a small IT team. Experience Required Ideally, you will have at least two years' experience ...

strategies. * Design and implement security controls to mitigate threats and vulnerabilities across infrastructure, platforms and services. * Work closely with architects, technical leads, suppliers and delivery teams to deliver secure, resilient technology solutions. * Develop capability across engineering teams through mentoring, coaching and technical leadership. * Support the successful delivery … technology transformation programmes. * Champion modern engineering practices, continuous improvement and industry best practice. * Build strong relationships across the organisation to support secure and effective service delivery. Essential Skills for the Lead Infrastructure Specialist: * Degree-level qualification in Information Technology (or related discipline) or significant equivalent industry experience. * Advanced expertise ...