urban, rural and coastal demographics that combine to make this a fascinating and beautiful area to be based. The Clinical Applications Support Team are responsible for the effective deployment, management and use of several key line of business applications and supplementary systems. The successful candidate will be joining a dynamic, motivated, and skilled service desk team which sits … of the job This post provides second line support for clinical applications used within the Trust, including the Electronic Patient Record system SystmOne, Smartcards plus other applications via a Service Now platform The post holder will be responsible for Ticket management to fulfil service requests and investigate problems raised by staff, providing resolution to known issues routinely … to help with resolution of issues. This may also involve liaising with vendors and their representatives to rapidly identify problems and apply effective resolutions Adapting applications according to change management process Upholding the organisational policies relating to access, use, quality and data sharing and championing these within the sphere of work activities There will be a requirement, once trained More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Apogee Corporation
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation … and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from serviceMore ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Apogee Corporation
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation … and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from serviceMore ❯