SaaS Software Support Analyst
- Hiring Organisation
- Mexa Solutions LTD
- Location
- Poole, Dorset, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £36,000 per annum
week in the Poole office Ownership of issues, with the opportunity to influence longer-term improvements Broader experience across Problem Management, reporting and customer onboarding Close collaboration with technical teams and Product Managers The chance to develop your skills within an established ITIL environment What … service reports Helping Product Managers understand customer concerns and their business impact Working with Support teams to keep key products running efficiently Supporting customer onboarding and the transition of new services into day-to-day support You’ll need to be comfortable asking questions, joining the dots ...