2nd Line Support Engineer
- Hiring Organisation
- Spectrum IT Recruitment Limited
- Location
- Poole, Dorset, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
line deskside and onsite IT support Troubleshooting hardware, software, network and access issues Managing incidents and service requests through to resolution Supporting Microsoft 365, Windows and endpoint environments Assisting with projects, changes and service improvements Maintaining accurate ticket records and technical documentation Providing a professional, customer-focused service … What we're looking for Previous experience within a 2nd Line, Deskside or Onsite Support role, with knowledge of technologies such as: Microsoft 365, Windows and Exchange Entra ID/Azure AD SCCM and VMware Networking and VoIP Remote support and monitoring tools Experience with Cisco ...