Poole, Dorset, England, United Kingdom Hybrid / WFH Options
Hatched Recruitment UK
setup and day-to-day usage Log and manage support tickets, escalating when needed Work closely with our product and implementation teams to resolve complex cases Support customers during onboarding and live implementations Contribute to user guides, FAQs, and process documentation Spot opportunities to improve our product and share insights with the team What we're looking for: Previous customer More ❯
per annum Hours – Monday to Friday, 9am – 6pm. No weekend working! Working arrangements: During your first few months, you’ll be office-based full-time to complete onboarding and training. Once up to speed, you’ll shift to a hybrid model with approximately two days per week in the office. At Currys we’re united by one passion: to help More ❯
per annum Hours – Monday to Friday, 9am – 6pm. No weekend working! Working arrangements: During your first few months, you’ll be office-based full-time to complete onboarding and training. Once up to speed, you’ll shift to a hybrid model with approximately two days per week in the office. At Currys we’re united by one passion: to help More ❯
per annum Hours – Monday to Friday, 9am – 6pm. No weekend working! Working arrangements: During your first few months, you’ll be office-based full-time to complete onboarding and training. Once up to speed, you’ll shift to a hybrid model with approximately two days per week in the office. At Currys we’re united by one passion: to help More ❯
per annum Hours – Monday to Friday, 9am – 6pm. No weekend working! Working arrangements: During your first few months, you’ll be office-based full-time to complete onboarding and training. Once up to speed, you’ll shift to a hybrid model with approximately two days per week in the office. At Currys we’re united by one passion: to help More ❯
per annum Hours – Monday to Friday, 9am – 6pm. No weekend working! Working arrangements: During your first few months, you’ll be office-based full-time to complete onboarding and training. Once up to speed, you’ll shift to a hybrid model with approximately two days per week in the office. At Currys we’re united by one passion: to help More ❯
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Kortext
they already offer ebooks or are transitioning from physical formats-to join the Kortext platform. The successful candidate will be responsible for signing up new publishers, guiding them through onboarding, and managing ongoing relationships to ensure long-term success. A dynamic opportunity to shape the digital future of academic publishing while working across international markets and collaborating with internal teams … books, providing tailored support to facilitate their transition to digital. Signing up new publishers to the Kortext platform, ensuring all necessary agreements and documentation are signed and completed efficiently Onboarding publishers to the Kortext platform, including training and support to ensure successful content and metadata loading Ensuring that publisher pricing data and pricing models are accurately ingested during the onboarding … process, enabling seamless integration into the Kortext platform. Managing ongoing relationships with publishers post-onboarding, providing continuous support and engagement to maintain strong partnerships. Collaborating with internal teams to ensure publisher needs are met and platform offerings are aligned with publisher capabilities Monitoring publisher performance and engagement, identifying opportunities for growth and improvement • Support the enhancement and usage of Kortext More ❯
