1 of 1 Remote People Management Jobs in Dorset

good all-round knowledge of technology is required (Networks, Servers and Storage Area Networks) but this does not need to be in-depth Some experience of ServiceNow Excellent Team management and Team leadership skills including conducting monthly one to one staff appraisals. Ability to ensure that the IT Service Desk Analysts and Infrastructure Engineers meet their SLAs and KPIs … continually enhance IT support processes and service delivery. Key Requirements of the candidate include; Proven experience managing an IT Service Desk within the last 3 years. Strong leadership and people management skills with the ability to inspire and develop teams. Solid technical understanding across Networks, Servers, and Storage Area Networks (SANs) - in-depth expertise not essential. Experience using More ❯