Service Desk Analyst
- Location
- Douglas, Isle of Man, United Kingdom
About the role Do you enjoy solving IT problems, helping others and finding the right solution when something goes wrong? Government Transformation Services (GTS) has two exciting opportunities to join their Customer Experience Team as a Service Desk Analyst, with one permanent position and one limited-term appointment available. … support to customers across the Isle of Man Government. You’ll respond to a varied range of enquiries, troubleshoot IT issues, provide basic network and account support, and manage and triage incident tickets to the appropriate teams. From resolving straightforward queries to investigating more complex problems, you’ll use your ...