2 of 2 Service Analyst Jobs in Douglas

Isle of Man Public Service is seeking a Service Desk Analyst to provide first-line IT support to island-wide users. You’ll respond to a varied range of enquiries, troubleshoot issues, assist with basic network and account support, and triage incidents to the right teams ...

finding the right solution when something goes wrong? Government Transformation Services (GTS) has two exciting opportunities to join their Customer Experience Team as a Service Desk Analyst, with one permanent position and one limited-term appointment available. In this role, you’ll be at the forefront of providing … investigating more complex problems, you’ll use your technical knowledge and problem-solving skills to keep customers connected and services running smoothly. Customer service is at the heart of the role. You’ll communicate with colleagues across different government departments and work alongside technical teams and third-party suppliers ...