Senior Customer Success Manager
- Hiring Organisation
- Orchard Recruitment Ltd
- Location
- Douglas, Isle of Man, United Kingdom
- Employment Type
- Permanent
- Salary
- £65000 - £75000/annum Plus benefits package
Success function, managing a small team of Customer Success Specialists, and drive long term client value and retention. The role combines classic customer success leadership with commercial awareness, ensuring that clients realise maximum value from the company's solutions - from onboarding through renewal. You will … company externally at key industry events and help shape our customer facing strategy. Key duties across key principal areas will include: Customer Success Leadership & Team Management Develop the Customer Success strategy, ensuring alignment with company objectives and customer value goals Set team goals, performance targets, and KPIs, ensuring they ...