3rd Line IT Support Engineer
- Hiring Organisation
- Circle Group
- Location
- Dudley, West Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
Line IT Support Engineer - Dudley (2 days WFH) - MSP - up to £42K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Dudley is looking for a 3rd Line IT Support Engineer to join the team. As a leading technology company … experience/customer facing role Familarity the ConnectWise, HaloPSA or equivalent ITSM tools will be highly advantageous. The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering ...