2nd Line IT Support Engineer
- Hiring Organisation
- Neoci Ltd
- Location
- Dudley, West Midlands, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 per annum
including Veeam. Provide support for VoIP and telephony systems, including 3CX. Manage and resolve support tickets in line with agreed SLAs. Assist with customer onboarding, system deployments and infrastructure improvements. Attend customer sites when required to provide technical assistance. Maintain accurate technical documentation and communicate effectively with customers. Skills & Experience ...