able to contribute to technical discussions, solution design and technology roadmaps. Strong troubleshooting and problem-solving skills across Microsoft 365 environments. Experience with PowerShell, scripting or workflow automation. An interest in Microsoft Copilot, AI and automation, with a willingness to develop your expertise in these areas. Exposure to Power … guidance and recommendations. Support the design and implementation of Modern Workplace solutions. Contribute to the development of Microsoft Copilot, AI and automation services. Use PowerShell and automation to improve processes and deliver efficient technical solutions. Troubleshoot and resolve complex Microsoft 365 issues. Maintain a strong focus on customer outcomes ...