2nd Line IT Support Engineer
- Hiring Organisation
- Neoci Ltd
- Location
- Dudley, West Midlands, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 per annum
issues. Troubleshoot and administer Microsoft 365, Exchange Online, SharePoint, Teams and OneDrive. Support Active Directory, Microsoft Entra ID and Microsoft Intune environments. Troubleshoot Windows Server, user permissions, Group Policy and associated infrastructure. Diagnose networking issues involving firewalls, VPNs, Wi-Fi, switches and internet connectivity. Support virtualisation … Previous experience providing 2nd Line IT support. Strong working knowledge of Microsoft 365 and associated applications. Experience with Active Directory, Entra ID and Windows Server. Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP and VPNs. Experience troubleshooting Windows desktops, laptops and business ...