Management Information System Jobs in Dunstable

1 of 1 Management Information System Jobs in Dunstable

1st Line Support Apprentice

Kensworth Gate 200-204, High Street South, Dunstable, Bedfordshire, England
VIRTUAL I T LTD
Customer Services Department. You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team. The apprentice will join the 1st Line Team providing administrative and remote support to our fast-growing customer base. You will report directly to the 1st Line Team … within the Customer Operations group. You will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team. You will not be a call logger, with the expectation being that by the end of your tenure you can resolve at least 85% of all the incidents … Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Passion for ICT Motivated Positive attitude Hard-working Hardware and software Troubleshooting Windows 11 operating system Qualifications English GCSE, grade C/4 + (Essential) Maths GCSE, grade C/4 + (Essential) About the Employer VIRTUAL I T LTD Virtual IT was created to More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
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