1 of 1 Defect Management Jobs in Durham

users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements.* Lead incident, problem, and service management, including triage, root‐cause analysis, vendor coordination, and ensuring timely resolution.* Perform ERP configuration, master data maintenance, interface monitoring, and support change, release, and environment … management while maintaining strong data quality and governance.* Drive process optimisation and continuous improvement by mapping current processes, designing future‐state solutions, supporting deployments, and developing automation, reports, and KPIs.* Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation, and promoting best practices ...