2 of 2 Mobile App Jobs in Durham

days Holidays per annum, rising to 27 days with service Company Laptop and Mobile Phone provided Access to Health & Wellbeing programme and Headspace mobile app Annual charity day Employee network groups Company matched pension Life assurance 15 weeks paid maternity Cycle2work scheme Your New Role: As a multi-skilled Functional Specialist, you will manage caseloads More ❯

experience-uncovering trends, identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer More ❯