Implementation Manager
- Hiring Organisation
- TTC Group
- Location
- Seaham, County Durham, North East, United Kingdom
- Employment Type
- Permanent, Work From Home
specialists • Set performance goals, conduct reviews, and support professional development • Allocate resources effectively across projects • Oversee end-to-end implementation projects from planning to delivery • Ensure timelines, budgets, and deliverables are met • Identify risks and implement mitigation strategies • Act as a senior point of contact for clients during implementations … relationships with clients and internal teams (e.g., sales, product, support) • Manage expectations and ensure clear communication throughout projects • Maximise customer retention through ongoing service delivery • Develop and optimise implementation processes, tools, and methodologies • Drive efficiency, scalability, and consistency across projects • Monitor KPIs and continuously improve team performance • Ensure ...